Billing Related
Terminal charges, billing inquiries, payment procedures, invoices, and related billing concerns.
Container Related
Container transactions, release and delivery procedures, import and export processes, and other container-related services.
Trucker Related
Trucker registration, accreditation, gate pass requirements, truck entry procedures, and port access.
How to register in the OPS
How to register in the OPS
How to request Gatepass revalidation and verification
Definition of arrival status in the vessel schedule on the ICTSI app
How to become registered truckers trucks and drivers in VCT
Real-time vessel and cargo tracking system for ICTSI terminals worldwide. Monitor shipment status, container movements, and terminal operations.
No results found. Try a different search term.
Access and download customer-related forms.
Operations
General Forms
Billing
General Forms
Customer Service
Support and service request forms
Truckers
Trucking and haulage forms
Shippers
Shipping and cargo forms
Official Advisory of Visayas Container Terminal
| Release Date | Advisory No. | Advisory |
|---|---|---|
| 08/14/2026 | 2026-88 | VCT – Port Operations Normal (Advisory 2026-88) |
| 07/20/2026 | 2026-86 | Weighing Scale Scheduled Repair & Maintenance |
| 07/15/2026 | 2026-85 | OPS Service Maintenance – July 19, 2026 |
| 07/10/2026 | 2026-84 | Navis N4 Server Maintenance – July 19, 2026 |
| 07/08/2026 | 2026-83 | Scheduled Service Maintenance – July 11, 2026 |
| 07/05/2026 | 2026-82 | Self-Service Requests now available in OPS |
| 07/04/2026 | 2026-81 | OPS Self-Service – 2 Days to go |
| 07/02/2026 | 2026-80 | EIR Download via ICTSI Radar – Reminders |
| 07/01/2026 | 2026-79 | OPS Maintenance – July 5, 2026 |
| 06/30/2026 | 2026-78 | System Maintenance – July 5, 2026 |
| 06/22/2026 | 2026-77 | ICTSI Radar Masterclass – June 25, 2026 |
Customer Feedback
We value your feedback. Please share your experience, suggestions, and comments to help us improve our services and provide a better experience for our customers.
Share Your Feedback!
Your feedback matters. Share your thoughts as we continuously strive to provide excellent service.